Value-added services, that is to provide users with services beyond the scope of conventional services, were initially proposed and developed by the German machinery manufacturing industry. The value-added services of the forging machinery industry mainly refer to providing users with services such as annual equipment maintenance, periodic equipment maintenance, equipment upgrades, equipment relocation, spare parts supply, and equipment remanufacturing.
Value-added services, it is no longer a simple product pre-sale consulting and after-sales maintenance, but a full range of perfect services that equipment manufacturers can provide to users throughout the product's life cycle.
Content of value-added services
1. Equipment management (year-round equipment repair and maintenance)
In order to serve customers more personally, Jiangdong Machinery Service Center specially launched the value-added service of "equipment management", that is, users focus on their production and operation, and leave equipment management to us-Jiangdong Machinery. We adopt the "preventive equipment management" approach, closely follow the user's production shifts, and do a good job of equipment repair and maintenance.
· Provide year-round repair and maintenance services for user equipment, service personnel follow the user's production shifts, solve equipment failures in a timely manner, and ensure that user production runs smoothly.
Diagnose equipment status regularly
· Create equipment files
· Develop a maintenance plan
· Equipment operation training, etc.
2. Regular equipment maintenance
· According to the needs of users, repair and maintenance of equipment and accuracy restoration
· Regular inspection of equipment status, put forward maintenance suggestions for users
· Hydraulic oil filtration, hydraulic system cleaning, etc.
3. Equipment upgrade
· Modification of equipment hydraulic system and electrical system
· Safety and reliability transformation
· Automated production line transformation
4. Equipment relocation
· Equipment relocation
· Accuracy recovery and performance debugging
5. Spare parts supply
· Providing long-term preferential supply of high-quality electrical components and hydraulic components
Provide long-term discounts for homemade components
6. Equipment remanufacturing
Contact: Xiang Yong
Contact (complaint) Tel: 023-58555218 Fax: 023-58570372
Email: firstname.lastname@example.org QQ: email@example.com